Shipping policy

Shipping Policy

1. Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Orders are not usually processed or shipped on weekends or public holidays.

You will receive a confirmation email once your order has been placed. Shipping notifications and tracking information will be provided when available.

2. Shipping Time

We offer worldwide shipping to supported destinations.

Standard Delivery: Estimated 5–10 business days worldwide.
Remote Areas: Delivery may require an additional 3–5 business days.

Shipping times are estimates and may vary depending on the destination, customs clearance, local carrier operations, weather conditions, and other circumstances beyond our control.

3. Shipping Costs

Available shipping methods and applicable shipping fees will be displayed at checkout before you complete your purchase.

Any applicable customs duties, import taxes, or other destination-specific charges are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.

4. Order Tracking

Once your order has shipped, tracking information will be provided when available. Please allow time for tracking information to update after the carrier receives your package.

5. Delays and Delivery Issues

Although we aim to deliver orders within the estimated timeframe, delays may occur due to customs inspections, carrier disruptions, severe weather, or other unexpected circumstances.

If your order has not arrived within the estimated delivery period, please contact us through the Contact Us page on our website with your order number. We will do our best to assist you.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order. Please contact us as soon as possible if you notice an error. We cannot guarantee that changes can be made after an order has been processed or shipped.