Terms of service

Terms of Service

1. Overview

Welcome to Luvora. Throughout this website, the terms “we,” “us,” and “our” refer to Luvora. We operate this online store and provide the products and services available to you, subject to these Terms of Service.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

2. Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree not to use our products or website for any illegal or unauthorized purpose, or to violate any applicable laws or regulations.

3. Products and Pricing

We make reasonable efforts to display product descriptions, images, and prices as accurately as possible. However, actual product colors and appearances may vary depending on your device and screen settings.

Prices, product availability, and promotions may change without prior notice. We reserve the right to correct pricing errors, update product information, or discontinue products when necessary.

4. Orders and Payments

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse, limit, or cancel orders where necessary, including orders suspected of fraud, unauthorized activity, or pricing errors. If payment has already been received for a canceled order, we will arrange a refund to the original payment method.

Your order is subject to payment authorization and acceptance by us.

5. Shipping and Delivery

We will process and ship orders according to the shipping information and options presented at checkout.

Delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, carrier operations, weather, or other circumstances beyond our control.

Customers are responsible for providing accurate delivery information. Additional charges arising from incorrect addresses, customs duties, or import taxes may be the customer's responsibility where applicable.

6. Returns and Refunds

Our returns and refunds are governed by our Return and Refund Policy, which provides a 14-day return period from the date you receive your order, subject to the eligibility requirements described in that policy.

Please review our Return and Refund Policy before making a purchase. Nothing in these Terms of Service limits any consumer rights that cannot be excluded under applicable law.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and design elements, is owned by or licensed to Luvora and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our website content without prior written permission, except as permitted by law.

8. Prohibited Uses

You may not use this website to engage in unlawful activities, violate intellectual property rights, transmit malicious code, submit fraudulent information, or interfere with the security and operation of the website.

We reserve the right to restrict access to our website or cancel orders if we reasonably believe these Terms of Service have been violated.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. We are not responsible for the content, policies, or practices of third-party websites that we do not control.

Your use of third-party services may be subject to their own terms and policies.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

To the extent permitted by applicable law, Luvora shall not be liable for indirect, incidental, or consequential losses arising from your use of our website or products. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the updated version will take effect when published unless otherwise stated.

Your continued use of our website after changes are posted indicates your acceptance of the revised terms, to the extent permitted by applicable law.